AI Sales Agent — WhatsApp Automation
An AI-powered sales automation system designed to handle customer conversations, qualify leads, and support sales operations through WhatsApp.
01The Challenge
Prospect chats on WhatsApp arrive at all hours, but every reply depended on someone being on standby.
Responding manually meant prospects waited outside working hours, the team repeated the same answers about prices and services, and scheduling a meeting took several back-and-forth messages.
02The Solution
A WhatsApp sales automation system built to answer prospect chats automatically around the clock — no manual standby required. The bot acts as a friendly, natural first responder: uncovering needs, recommending the right package, and steering prospects toward a consultation, while keeping the owner in full control of the final decision.
Designed on an anti-hallucination principle: every answer — prices, services, policies — is drawn from real data sources, not invented. The bot also has firm topic boundaries — focused on the services, politely refusing out-of-context questions.
03Key Features
- 💬 Auto-replies to WhatsApp chats 24/7 in a natural conversational tone
- 🧠 AI agent with permanent conversation memory (remembers each customer's context)
- 📚 Knowledge base (RAG) + price database — accurate, grounded answers
- 📅 Automatic meeting booking synced to Google Calendar
- 🔔 Hot-lead notifications sent straight to the owner's WhatsApp
- ⏸️ Auto-handover — the bot steps aside the moment the owner takes over a chat
- 🛡️ Anti-hallucination & strict topic scoping